Customer Service Officer : RUSWIN

•  WE ARE HIRING
• Customer Service Officer
• Company: RUSWIN

RUSWIN is seeking a motivated and customer-focused individual to join our team as a Customer Service Officer. This role is ideal for someone who enjoys working with people, has strong communication skills, and is eager to learn in a retail and service environment.

Key Responsibilities

• Welcome and assist customers, recommending suitable locksmith products and services
• Process payments and maintain accurate sales records
• Perform key cutting and basic locksmith services efficiently
• Handle customer inquiries, complaints, and provide after-sales support
• Monitor stock levels and report shortages
• Maintain cleanliness and professional presentation of the kiosk
• Follow company policies, safety, and security procedures
• Support promotions and upsell products
• Coordinate with technicians for advanced services
• Manage daily cash reconciliation and reporting

Requirements & Qualifications

• Certificate or Diploma in Business Administration, Sales & Marketing, or related field
• Previous experience in customer service, retail, or a similar role is an advantage
• Basic knowledge of locksmith services is a plus (training will be provided)
• Strong communication and interpersonal skills
• Honest, reliable, and able to handle cash responsibly
• Ability to work independently and as part of a team
• Willingness to learn and operate key cutting machines

How to Apply

📧 Email your CV to: hr.pg@ruswin.com

📍 Mail to: P.O Box 684, Waigani, NCD 131

Application Deadline

Friday, 27th March 2026